Frequently Asked Questions


You may visit our website,, to process your request.


You may directly visit our website,, to track your shipment by providing your AWB (airway bill) number, and our system will generate the status of your shipment.


Our office is located at the following address:

Z Warehouse

Old Sucat Road (beside Sapphire Aviation Academy)

Brgy. San Dionisio, Paranaque City


Please be guided of our standard transit time (direct served cities):

Metro Manila (NCR): 1-2 days

Luzon/Visayas: 2-3 days

Mindanao: 3-5 days

Out of Delivery Areas (ODA) is 5-7 days

For the served areas:

  • NCR: 1 to 4 days
  • Luzon: 3 to 7 days
  • Visayas: 5 to 10 days
  • Mindanao 5 to 10 days

For the ODA:

  • Additional from the 3 to 6 days

For the battery content since its not acceptable in via air the SLA:

  • 10 to 15 days


We serve anywhere in the Philippines.


No, but we can arrange delivery of shipments from selected countries to the Philippines through our mother company.


As of now, we can be reached through:

  • Mobile: +63 917 6370457
  • Landline: +632 587 5946


Our current mode of payment is CASH. We also accept COD (cash-on-delivery) for Metro Manila clients.


Yes, you may call to arrange the booking.

  • Mobile: +63 917 6370457
  • Landline: +632 587 5946


The following are not allowed for shipping:

- Cash

- Hazardous chemicals and radioactives

- Prohibited drugs such as, but not limited to, cocaine, heroin, morphine, and marijuana

- Dynamite, gunpowder, firearms, weapons of war or any ammunition

- Fireworks or any explosives

- Items of extraordinary value

- Shipments in improper packaging


We offer special arrangements and credit terms for corporate clients as included on the following standard Z services such as:

a. Last Mile Delivery (Door-to-Door)

b. Warehousing and Inventory Systems

c. Pick and Pack

d. Linehaul

e. Collect Service


Yes, we do. We are very much involved in the e-commerce segment.