Frequently Asked Questions

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You may visit our website, www.zip-ph.com, to process your request.

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You may directly visit our website, www.zip-ph.com, to track your shipment by providing your AWB (airway bill) number, and our system will generate the status of your shipment.

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Our office is located at the following address:

ZIP Warehouse

Old Sucat Road (beside Sapphire Aviation Academy)

Brgy. San Dionisio, Paranaque City

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Please be guided of our standard transit time (direct served cities):

Metro Manila (NCR): 1-2 days

Luzon/Visayas: 2-3 days

Mindanao: 3-5 days

Out of Delivery Areas (ODA) is 5-7 days

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We serve anywhere in the Philippines.

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No, but we can arrange delivery of shipments from selected countries to the Philippines through our mother company.

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As of now, we can be reached through our mobile number 0922 831 8701.

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Our current mode of payment is CASH. We also accept COD (cash-on-delivery) for Metro Manila clients.

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Yes, you may call 0922 831 8701 to arrange the booking.

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The following are not allowed for shipping:

- Cash

- Hazardous chemicals and radioactives

- Prohibited drugs such as, but not limited to, cocaine, heroin, morphine, and marijuana

- Dynamite, gunpowder, firearms, weapons of war or any ammunition

- Fireworks or any explosives

- Items of extraordinary value

- Shipments in improper packaging

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We offer special arrangements and credit terms for corporate clients as included on the following standard ZIP services such as:

a. Last Mile Delivery (Door-to-Door)

b. Warehousing and Inventory Systems

c. Pick and Pack

d. Linehaul

e. Collect Service

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Yes, we do. We are very much involved in the e-commerce segment.