Frequently Asked Questions


You may visit our website,, to process your request.


You may directly visit our website,, to track your shipment by providing your AWB (airway bill) number, and our system will generate the status of your shipment.


Our office is located at the following address:

ZIP Warehouse

Old Sucat Road (beside Sapphire Aviation Academy)

Brgy. San Dionisio, Paranaque City


Please be guided of our standard transit time (direct served cities):

Metro Manila (NCR): 1-2 days

Luzon/Visayas: 2-3 days

Mindanao: 3-5 days

Out of Delivery Areas (ODA) is 5-7 days


We serve anywhere in the Philippines.


No, but we can arrange delivery of shipments from selected countries to the Philippines through our mother company.


As of now, we can be reached through our mobile number 0922 831 8701.


Our current mode of payment is CASH. We also accept COD (cash-on-delivery) for Metro Manila clients.


Yes, you may call 0922 831 8701 to arrange the booking.


The following are not allowed for shipping:

- Cash

- Hazardous chemicals and radioactives

- Prohibited drugs such as, but not limited to, cocaine, heroin, morphine, and marijuana

- Dynamite, gunpowder, firearms, weapons of war or any ammunition

- Fireworks or any explosives

- Items of extraordinary value

- Shipments in improper packaging


We offer special arrangements and credit terms for corporate clients as included on the following standard ZIP services such as:

a. Last Mile Delivery (Door-to-Door)

b. Warehousing and Inventory Systems

c. Pick and Pack

d. Linehaul

e. Collect Service


Yes, we do. We are very much involved in the e-commerce segment.